the matka

the matka App support

Contact
+91 6025400696

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This simplified method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to establish. If you don't receive the One-Time Password (OTP) within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using an active number. If it's changed, update your customer support with the correct KYC details via email to facilitate account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you can log in and start playing without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other available apps. Withdrawals can only be made from the earnings earned through gaming, not from bonus amounts. This means you cannot withdraw bonus money, only the money you've earned by playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This variation in processing time is a consideration when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real money once you've earned it by playing games with the bonus amount. Essentially, the bonus funds are separate from withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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